Rustfun field manual / FAQ
Answers before the next raid.
Straight answers about store orders, digital delivery, server access, wipe rules, and getting help when something goes wrong.
Store / checkout
Store & payments
What can I buy in the Rustfun store?
The Store lists every product currently available for Rustfun. Each product page explains what is included, how long it lasts, and whether any server restrictions apply.
Are purchases recurring?
A purchase is one-time unless the product page and checkout clearly describe it as a subscription or renewal. Review the billing terms before placing the order.
Which currency and payment methods are used?
The store shows the active currency and available payment methods at checkout. You will see the final total before confirming payment.
Digital goods
Delivery & access
How is a purchase delivered?
Delivery instructions are shown on the product page and in your order confirmation. If a product requires a Steam identifier, enter the exact identifier requested during checkout.
How long does delivery take?
Digital delivery usually starts after the payment is confirmed. Payment review, server maintenance, or a temporary service issue can delay processing, so check the order status before sending another payment.
What if I entered the wrong email or Steam ID?
Contact Support as soon as possible. Include the order ID, the email used at checkout, and the correct Steam identifier. Do not place a second order for the same product.
Rustfun server
Server & wipes
How do I join the Rustfun server?
Use the Join Server button, or open the F1 console in Rust and enter client.connect play.rustfun.games:28015.
When does the server wipe?
The current wipe schedule and the latest wipe notice are published on the Wipes page. Dates can change when an official Rust update requires a forced wipe.
Do purchased benefits survive a wipe?
A wipe resets the gameplay data described in the wipe announcement. Whether a purchased benefit remains active is stated on its product page, so check those terms before buying.
Player help
Account & support
Do I need an account to place an order?
Follow the account requirements shown during checkout. Using the same email for every purchase makes it easier to identify your orders if you need support later.
Where can I review my orders?
If you checked out with an account, open My Account and select Orders to review the order number, date, status, and total. Guest customers should keep the order confirmation email.
What information should I send to Support?
Include your order ID when relevant, checkout email, Steam name or Steam ID, server name, approximate UTC time, and a clear description of what happened. Never send passwords, Steam Guard codes, recovery codes, or payment card details.
Need a human?
Still stuck?
Send the details once and give the team enough information to investigate.