Player support / Rustfun operations

Get back into the fight.

Account issue, failed purchase, connection problem, or player report? Send the details below so the team can investigate without another round of questions.

Store & payments

Connection

Gameplay

Player reports

Support request

Tell us what happened.

Use the same player name and email connected to your account or purchase. Required fields are marked in the form.







    Before you send

    Give us enough to investigate.

    Clear reports are easier to verify. Include exact details instead of sending several short requests.

    • Your exact Rust or Steam player name
    • The server name, if the issue happened in-game
    • Date and approximate UTC time
    • What you expected and what happened instead
    • Order ID for store or payment questions

    Security noteNever send passwords, Steam Guard codes, recovery codes, or payment card details.